Hope You Don't Have a Discover Card!

As Ashlee and I were finishing the booking process for plane tickets on, we got to the part where it was time to enter the ol' credit card information. We've been using the Discover card lately to make purchases AND get cash back incentives, so it was a no-brainer to use it here. Looking at the credit card input area, it appeared that they did, indeed, take Discover. BUT, when we clicked the drop-down to select Discover, it wasn't available.

And the little link that talked about "Don't see your card type?" message only talked about Diner's Club cards. Well done, Expedia. Well done.

It's like Expedia just held out it's hand to shake mine, and then as I reached for it, they moved it to the side of their head and slicked back their hair. Expedia psyched me out. Lame.'s credit card choosing process is odd.

+ original post date: March 26, 2009 08:21 PM
+ categories: WTF, Web Stuff


(comments rss feed)

Yep. I faced the same thing, so I sent Expedia this question:

"Why doesn't Expedia accept Discover cards? In your payment section you show an icon for Discover, but when you select the payment dropdown, only AmEx, MC, and Visa show up. Why is this?"

Their response:
"Thank you for contacting us about your account inquiry. If your credit/debit card can't be processed, contact your bank or financial institution to resolve the matter. In the meantime, you can try to book your reservation with another card."

Nice reading skills. Way to dodge the question, Expedia! So I asked Discover about it, too, but they said nothing they could do about it; contact Expedia.

Thanks for good times, Expedia. Hello Orbitz and Travelocity!

+ author: John A
+ posted: April 27, 2010 10:05 AM

Same here! What gives!!!

+ author: kenji
+ posted: July 1, 2010 06:52 PM

Just so you know, it does look like they have resolved this issue. I just tested this with a test account and it looks like it is properly working now- and accepts Discover cards. Just FYI.

+ author: Maggie
+ posted: April 20, 2012 12:20 PM

I just tried to pay Expedia with my Discover Card through the "ShopDiscover" link and the drop down for "Select Card Type" doesn't have Discover as an option.

+ author: Sarina
+ posted: March 14, 2013 01:30 AM

Same issue. I linked from Shop Discover to Expedia, and was on the payment screen for an international trip. Upon entering my discover card info, I was taken to another screen that said "Good news, the Price of your trip has decreased (by approx. $115, but about 40% of what the cash back bonus would be). On that same screen, Discover (and Amex!) were no longer available as payment types.


+ author: Thomas Mitchell
+ posted: January 15, 2014 01:20 PM

I experienced the same problem. I could swear I've bought tickets with my Discover on expedia before but all of a sudden, its not accepting that card. I called expedia and spoke with three different people (in India) including a supervisor and no one could even tell me that was why my charge wasn't going through and all they could do was read from a script, no problem solving skills at all. I liked expedia, too bad they are going down hill.

+ author: Sara
+ posted: September 1, 2015 07:03 AM

Guess what? Orbitz does NOT except Discover! Bummed, as I also was going for points/cash back.

+ author: Barb
+ posted: April 20, 2016 07:51 PM

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