March26
Hope You Don't Have a Discover Card!
As Ashlee and I were finishing the booking process for plane tickets on Expedia.com, we got to the part where it was time to enter the ol' credit card information. We've been using the Discover card lately to make purchases AND get cash back incentives, so it was a no-brainer to use it here. Looking at the credit card input area, it appeared that they did, indeed, take Discover. BUT, when we clicked the drop-down to select Discover, it wasn't available.
And the little link that talked about "Don't see your card type?" message only talked about Diner's Club cards. Well done, Expedia. Well done.
It's like Expedia just held out it's hand to shake mine, and then as I reached for it, they moved it to the side of their head and slicked back their hair. Expedia psyched me out. Lame.
+ original post date: March 26, 2009 08:21 PM
+ categories: WTF, Web Stuff
About Me
My name is Seth Gunderson and I currently live in Kansas City, MO. I work as an art director at Sullivan Higdon & Sink (it should be noted that Sullivan Higdon & Sink neither seeks, nor exercises, any editorial control over this site) and spend my spare time practicing sarcasm, watching too much television and seeing truly awful movies.
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Yep. I faced the same thing, so I sent Expedia this question:
"Why doesn't Expedia accept Discover cards? In your payment section you show an icon for Discover, but when you select the payment dropdown, only AmEx, MC, and Visa show up. Why is this?"
Their response:
"Thank you for contacting us about your account inquiry. If your credit/debit card can't be processed, contact your bank or financial institution to resolve the matter. In the meantime, you can try to book your reservation with another card."
Nice reading skills. Way to dodge the question, Expedia! So I asked Discover about it, too, but they said nothing they could do about it; contact Expedia.
Thanks for good times, Expedia. Hello Orbitz and Travelocity!
+ author: John A
+ posted: April 27, 2010 10:05 AM
Same here! What gives!!!
+ author: kenji
+ posted: July 1, 2010 06:52 PM
Just so you know, it does look like they have resolved this issue. I just tested this with a test account and it looks like it is properly working now- and accepts Discover cards. Just FYI.
+ author: Maggie
+ posted: April 20, 2012 12:20 PM
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