The annual snowboarding trip is coming up and each year I upgrade one, or two, of my gear (gotta look good on the snow, yo). But this year, while deciding to find new pants, I was thrown a curve ball.*
While watching WhiskeyMilitia.com for deals, I spotted some super sweet 686 pants, so I ordered them. They arrived a few days later and, to my surprise, they weren’t Avocado in color. They were Red. Blood red.
I didn’t really want Red pants, so I contacted the peeps at WhiskeyMilitia.com and told them that my order was messed up. I explained that I had ordered the Avocado pants, but instead had received the Red ones (which I couldn’t find anywhere on the web). They said that mistake had been happening quite a bit recently and they would look into options on fixing it.
They came back with a response that it was their fault and they took 100% responsibility. Unfortunately, there was nothing I could do to return the pants and that I would have to sell them on eBay, or something, if I wanted to recoup my money.
That was an unacceptable answer in my book, so I contacted the manager, told him the story and demanded a refund. He said that he’d look into the situation and get back to me by the end of the day.
His solution was simple – check out how sweet you’d look in these sweet pants (see below). Dude somehow went to my MySpace page, downloaded a photo and Photoshopped it onto the red pants.
Ridiculous.
* In no way is this story real. I just thought it would be fun to make a stupid photo in Photoshop and pawn it off as a real story. Actually, I fooled Todd with this made up crap. Sorry Todd.
+ original post date: January 10, 2008 02:56 PM
+ categories: Travel/Vacations, WTF
My name is Seth Gunderson and I currently live in Kansas City, MO. I work as an art director at Sullivan Higdon & Sink (it should be noted that Sullivan Higdon & Sink neither seeks, nor exercises, any editorial control over this site) and spend my spare time practicing sarcasm, watching too much television and seeing truly awful movies.
Want more Seth? Fine, weirdo:
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Until I saw the disclaimer I was going to joke that whoever does the shipping there must be red-avocado color blind. :)
+ author: ScooterJ
+ posted: January 10, 2008 05:45 PM
That's some seriously shi**y customer service.
You could always trade those in for one of these.
+ author: Kyle
+ posted: January 10, 2008 07:14 PM
until i saw the disclaimer i thought you had run into the coolest online store manager ever. that would have been gangster.
+ author: Thomas
+ posted: January 11, 2008 09:36 AM
Ha!!! That's amazing! Sorry for the shitty customer service, but the fact that he photoshopped the pants onto your picture rules!
+ author: jonathan
+ posted: January 12, 2008 10:21 AM
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