Do You Trust Your Oil-Changers?

Among the not-so-many things that I did this weekend, I finally took my car in to get its oil changed. I’ve never found a place that I prefer to go to over and over, and frankly, I’m beginning to think that one doesn’t exist. The only reason I’ve gone to the same place for the second time in a row is because I get a nice, free, car wash in the deal.

But I don’t trust them. Not one bit.

Why should I not trust them? How about the last time I went there, they said I would need to replace something (a filter, maybe) soon... but that I could definitely wait until the next time I came in – which was about one month and only 1,000 miles overdue (I hope my dad or grandparents aren’t reading this). So this time when I’m in there, they don’t mention a thing about what I was supposed to replace soon. That sounds a bit fishy to me. As if that’s not enough, I asked if they filled my tires and checked the pressure... nope, I can do that around the block... so why on my receipt does it say that you checked all my tires for the air pressure? Lastly, what’s the point in vacuuming the interior of my driver’s seat if you put your oily shoes on my floorboard?

What’s the incentive in going back there? Ninety percent of the employees are 16 year-olds and the manager looks like he just came from the back where he watched a porn and ate cheetos with his nasty, grubby hands.

I’m all about customer service and feeling good about the people working on my car. Is it too much to ask for?

+ original post date: October 2, 2005 10:31 PM
+ categories: WTF


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I went to a Jiffy Lube once, and later discovered they had stripped the threads on my oil plug. Incompetent cheeto-munching fools. Don't go to Jiffy Lube. They force you out of your car and shuffle you into a room where you can't see a thing they're doing, or whether they're lying to you about that dirty air filter.

I know it's a little far for you now, but you might try the Valvoline just south of Barry Rd on North Oak Trfwy (near where I used to live.) There's no free car wash, but nobody gets into your car, so that oily shoe problem's fixed. I used to go there because they were totally cool with me standing around watching everything they did to my car (except for that guy in the pit underneath--never can tell what he's up to. Hopefully not stripping my oil plug.)

+ author: Kevin
+ posted: October 4, 2005 01:34 PM

I'm a big fan of Westport Oil and Lube, Westport Road across from BP and Berbiglia. It's a mom-and-pop shop, very friendly and honest. Not as cheap as Jiffy Lube, but worth the money. I've also heard good things about Troost Muffler and Brake, a couple blocks north of 63rd.

+ author: eric
+ posted: October 9, 2005 07:55 AM

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